Floor Supervisor - Luxury Hospitality & Restaurant Management

Join a dynamic hospitality team in the heart of Kintamani, Bali as a Floor Supervisor, where you’ll play a pivotal role in delivering exceptional guest experiences in a fast-paced restaurant or luxury hospitality setting. This is your opportunity to lead a passionate team and ensure every guest leaves with a memorable experience. Our restaurant in Kintamani is renowned for its unique blend of traditional Balinese cuisine and modern culinary techniques, creating a dining atmosphere that is both elegant and inviting.

As a Floor Supervisor, you’ll be the backbone of our operations, managing daily tasks with precision and efficiency. You’ll work closely with our team to ensure smooth service delivery, from greeting guests to managing table turns and coordinating with the kitchen. Your leadership will be crucial in maintaining the high standards of service that our guests expect.

This role offers a competitive salary of Rp 3,000,000 - Rp 3,500,000 per bulan, along with opportunities for professional growth and development. If you’re a seasoned professional in hospitality management with a passion for creating unforgettable guest experiences, we invite you to apply and be part of our vibrant team in Kintamani.

📋 Tanggung Jawab Pekerjaan

• Manage and supervise front-of-house staff to ensure high standards of service and guest satisfaction.
• Coordinate table turns, seating arrangements, and guest flow to optimize dining experience.
• Monitor and maintain inventory levels of food and beverages, ensuring timely restocking.
• Handle guest complaints and concerns, resolving issues promptly and professionally.
• Train and develop new staff members to uphold the restaurant's service standards.
• Work closely with the kitchen staff to ensure timely and accurate food delivery.
• Maintain a clean and organized dining area, adhering to health and safety regulations.
• Assist in the preparation of daily reports and shift handover to ensure smooth operations.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a supervisory role within the hospitality industry.
• Proven track record of managing front-of-house staff and delivering exceptional guest experiences.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Familiarity with POS systems such as Micros, Lightspeed, or similar.
• Knowledge of health and safety regulations in the food service industry.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Excellent problem-solving skills and the ability to handle guest complaints professionally.
• Bachelor's degree in Hospitality Management, Hotel Management, or a related field is a plus.

🛠️ Keahlian

Lowongan Terkait