Marketing Executive - Customer Engagement & CRM Strategy

Join TN Group as a Marketing Executive in the vibrant heart of Bali and take the lead in driving customer engagement through cutting-edge CRM and direct marketing strategies. This is your opportunity to shape impactful campaigns, foster lasting customer relationships, and elevate TN Group's brand in the competitive Indonesian market.

As a Marketing Executive, you'll work closely with our dynamic team to develop and implement data-driven marketing strategies that will enhance customer loyalty and drive business growth. With a focus on leveraging CRM tools like Salesforce and marketing automation platforms such as HubSpot, you'll be at the forefront of creating personalized customer experiences that resonate with our audience.

TN Group is a leading company in the hospitality and tourism industry, known for its commitment to excellence and innovation. Located in the beautiful city of Badung, Bali, we offer a unique work environment that combines professional growth with the opportunity to immerse yourself in the rich culture and beauty of Indonesia.

📋 Tanggung Jawab Pekerjaan

• Develop and implement customer engagement strategies to enhance brand loyalty and drive customer retention.
• Leverage CRM tools like Salesforce to manage customer data and interactions effectively.
• Create and execute direct marketing campaigns to reach and engage target audiences.
• Analyze marketing performance using data and insights to optimize campaign strategies.
• Collaborate with cross-functional teams to align marketing efforts with business objectives.
• Stay updated with industry trends and best practices in customer engagement and CRM strategies.
• Conduct market research to identify opportunities and trends that can inform marketing strategies.
• Manage and optimize marketing budgets to ensure cost-effective campaign execution.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 3 years of experience in marketing, with a focus on customer engagement and CRM strategies.
• Proven experience with CRM tools like Salesforce.
• Strong understanding of marketing automation platforms such as HubSpot.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work well in a team and manage multiple projects simultaneously.
• Familiarity with digital marketing channels and tools is a plus.

🛠️ Keahlian

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